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Alex Golshan · Cnectivity, Inc.

Senior digital leadership, without the hire.

Fractional Chief Digital Officer for consumer brands and retailers — digital, eCommerce, omnichannel and growth. An operator, not a deck.

2010

Built one of the earliest buy-online-pickup-in-store, ship-from-store and endless-aisle operations in US retail, at Guitar Center.

$150M → $300M

Online revenue at Guitar Center — doubled without additional inventory investment.

200 countries

BCBG Max Azria's international expansion, on a unified commerce platform built with Demandware.

20+ years

VP and SVP roles in eCommerce, omnichannel and digital transformation. Advisory for Nike, Disney and Skechers.

The situation

You need the function, not forty hours.

Most mid-market consumer businesses reach a point where digital is clearly the constraint and just as clearly not a full-time executive hire.

The budget isn't there. The mandate isn't settled. And a $350,000 SVP is the wrong instrument for a question you haven't framed yet — so the work gets handed to an agency that produces a recommendation, or to someone internal who already has a job.

What you need is someone who has run the function at scale, for a few days a month, who will own a number rather than deliver a deck.

What I do

Four things, and they are the job.

Own the digital P&L

eCommerce, marketplace and direct-to-consumer revenue — with a target, a forecast, and accountability for the gap between them.

Fix what's leaking

Platform, merchandising, conversion, fulfilment. The unglamorous places where revenue disappears and nobody owns the number.

Build the team that replaces me

Hire, structure and coach the people who take it over. The engagement is designed to end.

Make the technology decisions

Platform selection, vendor negotiation, roadmap, and the integrations nobody wants to own. Usually the problem is not the technology — it is the operating model around it.

Engagements

Three ways to work together.

Prices are published so you can decide whether to call before you call.

Ongoing

Fractional CDO

I run your digital function. Four to eight days a month, three-month minimum.

From $8,000 / month

4–6 weeks

Diagnostic sprint

What is actually wrong, in writing, prioritised and sized — with the business case attached.

From $15,000

Light touch

Advisory

A senior read on decisions as they arise: platform selection, hires, vendor negotiations.

From $2,500 / month

What each one involves

For investors

A portfolio company where digital is the constraint.

The existing team can't get there, and a full-time CDO search would take five months you don't have. I step in inside two weeks and own the digital number until there's someone permanent to hand it to.

The first 90 days

Writing

On commerce, loyalty and what actually breaks.

Twenty years of operating notes — on why omnichannel stopped being a differentiator, where loyalty programmes go wrong, and why the problem is almost never the technology.

Read the archive

Track record

Previously

Guitar Center · BCBG Max Azria Group · Tillster · Concentrix. Consulting and advisory engagements for Nike, Disney and Skechers.

More about me

Next step

Worth a conversation?

Thirty minutes, no deck. Tell me what isn't working and I'll tell you whether I'm the right person for it — and who is, if I'm not.

Book a 30-minute call